Privacy Policy

Introduction

NEMT System ("we," "our," or "us"), operated by My IT Copilot, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, company name, and job title when you contact us or request a demo.
• Business Information: Information about your organization's size, operations, and transportation needs.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule and conduct product demonstrations
• Send you information about our products and services
• Improve our website and services
• Comply with legal obligations

HIPAA Compliance

Our NEMT platform is designed to be HIPAA-compliant. When deployed for our clients, all Protected Health Information (PHI) is stored in the client's own Azure environment, ensuring they maintain full control and ownership of their data. We do not store or have access to PHI on our marketing website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Services

We may use third-party services for analytics, email communications, and form processing. These services may collect information sent by your browser as part of a web page request. Their use of this information is governed by their respective privacy policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt-out of marketing communications

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. Please contact us to exercise these rights.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: